Retail Store Supervisor Job Forgali Design Centre, Ontario

Retail store supervisors are responsible for the daily running of stores. The job description of a retail store supervisor usually entails activities to minimize costs while maximizing profits. Retail supervisors ensure promotions are accurate and in compliance with company standards. He/she makes sure all staff are fully informed on the target for the day and ensures that customer care is a top priority.

Depending on the size of a store or company structure, supervisors’ roles may also include dealing with logistics, marketing, human resource, customer service, information technology, and finance. Since retail stores sell goods and services to customers, supervisors in most stores include managers who oversee the work of other sales associates and managers. At the top, this may include the general manager of the store.

In this position, you will basically work store opening hours. This is usually within 35 to 40 hours per week, though in some instances, your work may include evenings and weekends. However, part-time work is now common and you may work a shift pattern if you like. Retail business is fast growing and it is being reflected through prevailing conditions in the economy faster than any other.

Nationwide, if you visit towns and cities you’ll find shops and stores of different shapes and sizes, from small shops on a street corner to a big one in large malls. You can move from retail supervisor to manager or director. You should also be ready to move from one organization to the other.

Job Organization

Forgali Design Centre

Job Location

2111 Dunwin Drive, Units 9-10 Mississauga, Ontario L5L 3C1

Employment Type

Full time


$18.27 hourly for 40 hours per week


English Language


No degree, certificate, or diploma


5 years or more

Specific Skills

  • Sell merchandise
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Authorize payments by cheque
  • Authorize return of merchandise
  • Assign sales workers to duties
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Supervise and coordinate activities of workers
  • Organize and maintain inventory

Responsibilities of a Retail Store Supervisor

  • Manage retail staff, among which includes people working on the floor, and the cashiers
  • Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures
  • Make sure pricing is correct
  • Work on store displays
  • Attend trade shows in order to identify new services and products
  • Recruit, Coach, counsel, discipline, and train employees
  • Evaluate self-on-the-job performance, as well as other staff
  • Identify market trends that appeal to customers
  • Ensure products are clean and ready to be displayed
  • Approve contracts with store vendors
  • Maintain inventory and ensure items are in stock
  • Analyze financial statements in order to enhance profit-making opportunities
  • Ensure promotions are accurate and in tune with the company’s standards
  • Utilize computers to record sales figures, for data analysis and forward planning
  • Make sure that health and safety measures are met
  • Monitor local competitors

Additional Skills

  • Order merchandise
  • Establish work schedules
  • Hire and train or arrange for training of staff

Job Validation

This job advert will be valid until the 3rd of March 2021

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Method of Application

The method of application is by email

By email

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